We offer returns within 14 days for a full refund of the purchase price. Please make sure that all original tags are attached, original packaging is intact and there are no signs of wear or use on any of the products. A return must be made within the guidelines of our Return Policy and are only accepted at regular priced items. Sale items and natural crystals and gemstones are not refundable.
We do not offer exchanges on any of our products. All orders needs to be returned for refund or store credit. If you need to change the item or size of your purchase, you must first return your original order and then place a new order for the product or size you’d prefer!
We are unable to refund original shipping fees on any orders. Orders outside of the EU may have duties and taxes incurred. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.
Returns within EU are subject to a flat shipping rate of €5 and €15 for the rest of the world. Cost of return will be deducted from return value amount.
Once your order arrives back to us, it can take up to 5-10 business days for it to be processed. We will keep you updated via email.
If you have any questions or concerns regarding our Shipping & Return Policies, please reach us here